FAQ's and Support Tickets

Indio Support Desk

Learn more about Indio Networks

Frequently Asked Questions

Indio Networks sells wireless and networking hardware and software. We are OEM for WiFi access points, network controllers, managed switches, and 4G/LTE routers. In addition, we also build custom IOT products (hardware and software) for turnkey projects.

Indio sells its products through a channel of partners. We have channel partners in various countries. Please contact the nearest partner for further details.

UniBox is all-in-one controller that can be deployed for managing any sized wired or wireless network. It is primarily used for managing WiFi in public venues and is designed to manage any vendor network.

WiOS Cloud is Indio's cloud platform for managing multiple WiFi venues from a single console. It provides hotspot management features like captive portal, user authentication, policy management, billing and many other functions. It is designed to work with all the major WiFi vendors.

Indio offers wide selection of WiFi access points ranging for both indoor and outdoor deployments. All our access points are fully managed through cloud or on-premise controller. They can be also managed and configured through web admin interface. All APs supports hotspot and advanced RRM functions.

Yes, we provide trial account for our Cloud application. Please fill the online form and one of our sales representative will contact you soon.

Yes, WiOS Cloud is compatible with controllers from all major vendors like Cisco, Commscope(Ruckus), Aruba, Cambium, Mikrotik, Meraki, Cradlepoint and many others. For detailed list, please refer to our knowledge base.

MobiMax 4G routers use 4G/LTE for backhaul. The come with complete management functions like regular access points. Addditionally they provide single/dual SIM LTE modems for Internet connectivity. They can be deployed in places where you can't get broadband or fiber connectivity.

All our products come with one year free remote support. Our support team helps you in configuring the products and are available for any technical issues that arise during the support period. You can purchase extended support after one year.

Yes. Please call our sales numbers - +1 (888) 280 4112 (USA Tollfree) or +91-20-6715-7377 (India) or +971-5-4579-5063 (Middle East) for talking to our sales team. You can also write to or talk to us on skype (ID: wifi-soft).

Wifi-soft Solutions was rebranded to Indio Networks. There is no change in our company policies or licenses. You will continue to get the same level of support and your licenses will automatically get carried over to Indio Networks. Please be assured that our service and support will remain the same or will improve under Indio Networks.

Connect with Indio Networks Support Team and we shall revert to your queries within 24 hours.