Customer Success is our prime responsibility

Hotel Wifi Solution

TurnKey Vacation Rentals
  • Turnkey is one of largest vacation rental companies in United States serving over 10000 properties
  • Needed integrated, customized and single-vendor solution for WiFi access
  • Required zero configuration access points for easy installation
  • Presence aware access points to track users and devices at its properties
  • Wifisoft supplied UniMax access points, cloud controller and hotspot manager
  • Setup a plug-n-play installation process. No site configuration was required.
  • Implemented social media and email capture captive portal for guests with seamless access
  • Collected presence data from each location for tracking guest activities and misuse
  • Over 5000 installation done successfully across United States with minimal installation cost
  • Improved WiFi satisfaction rating by over 50% across all properties
  • Over 20% improvement in new registrations
  • Collect rich analytics and user information for marketing and promotions
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RIU Hotels
  • One of the largest hotel chains worldwide with over 10,000 hotels under management
  • Wanted to offer different category of WiFi service to its guests, members & affiliates
  • Integrate the WiFi service with travelshare and Worldmark membership database
  • Needed integration with hotel PMS system and upsell the WiFi service
  • Wifisoft implemented captive portal - PMS integration along with Nomadix controller
  • Setup hotspot manager with integration with Worldmark membership database
  • Implemented multiple payment options based on membership status and plans
  • Centrally managed over 200 top-end hotels and resorts across United States & Canada
  • Worldmark members loved the service especially they received rewards and discounts
  • Increased the Travelshare and Worldmark membership by 20%
  • Improved customer satisfaction rating on social media and online reviews.
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OYO Rooms & Hotels
  • OYO has become 3rd largest hotel chain covering 500,000+ rooms
  • Fast, reliable and free WiFi access is the key to their success
  • Needed single vendor who provided end-to-end WiFi solution
  • Integration with its booking system and central management
  • Built customized version of controller and access points to handle OYO requirements
  • Controller handled all regulatory requirements and provided seamless user registration
  • Central dashboard for monitoring and reporting
  • Deployed UniMax dual-band access points to provide high throughtput and coverage
  • Deployed the solution in 1000+ properties with minimum installations efforts
  • Internet satisfaction index improved by over 40%
  • Operational cost was brought down by over 25%
  • Reduced WiFi complains and improved online reviews
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