Sayaji Hotels: Seamless PMS-Integrated Guest Wi-Fi
How Indio Networks deployed UniBox U-100, U-500, and U-1000 gateways at Sayaji Hotels (Enrise Group), integrating directly with their Property Management System (PMS) to enable voucher/staff authentication, bandwidth shaping, web IPDR logs, and captive portal monetization.
About Sayaji Hotels
Sayaji Hotels, a part of the Enrise Group, is a hospitality brand focused on providing comfortable stays and memorable experiences to its guests. With its presence in the hospitality sector, reliable and convenient Wi-Fi is an important part of the overall guest experience, supporting everything from everyday browsing and communication to business and entertainment needs.
Sayaji wanted to enhance its Wi-Fi infrastructure with a solution that could integrate with its existing Property Management System (PMS), while providing flexible authentication and a customized guest-facing experience. Indio Networks implemented UniBox U-100, U-500, and U-1000 gateways to enable customized captive portal authentication, staff login IDs, voucher-based guest access, bandwidth policies, IPDR logs, analytics, and advertising monetization.
Project Profile
Overview, Requirements & Solution
Executive summary of Sayaji Hotels' PMS-integrated guest Wi-Fi infrastructure.
Overview
Sayaji Hotels (Enrise Group) required a hospitality Wi-Fi upgrade to integrate seamlessly with their PMS, automate guest authentication, manage staff access, shape bandwidth, and monetize the captive portal experience.
Key Requirements
- Integration with third-party Property Management System (PMS).
- Customized captive portal with staff IDs & voucher/OTP login.
- Bandwidth allocation policies for controlled internet usage.
- Web-based IPDR logs, analytics, and usage reports.
- Captive portal advertising and Wi-Fi monetization capabilities.
How We Helped
- Deployed UniBox U-100, U-500, and U-1000 gateways.
- Directly integrated UniBox with the hotel's PMS.
- Implemented staff IDs, guest vouchers, and OTP login.
- Enforced bandwidth policies and fair internet usage.
- Enabled web-based IPDR logs, analytics, and reports.
- Created advertising & monetization campaigns on the portal.
Operational Challenges & Technical Solutions
Integrating PMS workflows, managing tiered guest bandwidth, and unlocking captive portal monetization across hotel properties.
The Operational Challenges
PMS synchronization, multi-user access & visibilityPMS Integration & Multi-User Authentication
Sayaji needed to provide convenient Wi-Fi access to different user groups while working with its existing PMS, requiring differentiated authentication for staff (dedicated login IDs) and guests (vouchers/OTP).
Bandwidth Management & Activity Tracking
The hotel needed control over internet usage through bandwidth policies, along with visibility into user activity through web-based IPDR logs, analytics, and usage reports.
Underutilized Captive Portal Touchpoint
Sayaji wanted to make the captive portal more than just a login page—using it to showcase hotel services, offers, and advertisements to engage guests and monetize the Wi-Fi experience.
The Indio Solution
UniBox Gateways, PMS Sync & Ad MonetizationUniBox Gateways & PMS Integration
Deployed UniBox U-100, U-500, and U-1000 gateways integrated with Sayaji's PMS, enabling automated guest authentication upon check-in while integrating with existing wireless APs.
Differentiated Authentication & Bandwidth Policies
Staff connect via dedicated login IDs, while guests authenticate via vouchers or OTP. Bandwidth policies ensure equitable distribution of internet resources across all users.
IPDR Logs, Analytics & Portal Monetization
Web-based IPDR logging provides full activity visibility, while the customized captive portal displays promotional banners, hotel amenities, and partner advertisements.
Results & Impact
Key business and operational outcomes delivered for Sayaji Hotels.
PMS Integrated
Seamless connection with existing hotel Property Management System.
Flexible Access
Dedicated staff IDs, guest vouchers, and OTP-based authentication.
Usage Analytics
Web IPDR logs, traffic analytics, and bandwidth monitoring reports.
Ad Monetization
Promoted hotel amenities and partner campaigns via captive portal.
Deployed Technology Stack
Enterprise controller gateways and software modules deployed for Sayaji Hotels.
UniBox U-100 / U-500 / U-1000
Scalable Gateway Controllers
Scalable gateway controllers providing AAA authentication, bandwidth management, policy routing, and integration with third-party APs.
PMS Integration Module
Automated Guest Billing & Access
Direct software interface with hotel PMS to synchronize room check-ins, guest accounts, and Wi-Fi credential provisioning.
IPDR & Ad Monetization Engine
Compliance Logging & Ad Management
Web-based IPDR logging suite combined with captive portal promotional banner delivery for advertising and guest engagement.