Mumbai Smart City: Carrier Wi-Fi Deployment Across 2,000 Outdoor APs in 7 Days
Deploying Indio Cloud carrier OSS/BSS and high-concurrency UniBox AAA clusters in a record 7-day sprint for the Government of Maharashtra, MTNL, and L&T Smart World.
About Mumbai Smart City Wi-Fi (GoM & MTNL)
Mumbai Smart City Wi-Fi is a flagship digital empowerment initiative by the Government of Maharashtra in partnership with Mahanagar Telephone Nigam Limited (MTNL) and prime infrastructure contractor Larsen & Toubro (L&T Smart World).
The mission was to provide free, high-speed, secure public wireless internet access across 500+ prominent public landmarks in Greater Mumbai—including Marine Drive, Gateway of India, Dadar Chowpatty, Chhatrapati Shivaji Maharaj Terminus (CSMT), and Bandra Bandstand.
Facing a tight Republic Day inauguration deadline set by the Chief Minister, Indio Networks was engaged to engineer, deploy, and operationalize the carrier-grade OSS/BSS, AAA controller clusters, and TRAI OTP SMS pipelines across 2,000 outdoor access points in just 7 days.
Project Profile
Overview, Requirements & Solution
A consolidated executive summary of Mumbai Smart City's record-setting public Wi-Fi rollout with Indio Networks.
Overview
Mumbai needed a carrier-grade Wi-Fi management and authentication backbone to support 100,000+ daily citizens across 2,000 outdoor APs, commissioned within a strict 7-day timeline.
Key Requirements
- 7-Day Commissioning: Complete cloud OSS/BSS setup and 2,000 AP provisioning in one week.
- 100,000+ Daily Concurrency: Handle massive peak login spikes at railway stations and seaside promenades.
- TRAI / DoT Compliance: Mandatory SMS/OTP authentication and forensic user IPDR audit logging.
- 20-Minute Free Tier: Automatic session expiration with options for paid voucher extensions.
How We Helped
- Deployed Indio Cloud Carrier OSS/BSS in 7 days.
- Provisioned UniBox high-throughput AAA controller clusters.
- Integrated high-capacity SMS gateways for OTP verification.
- Enforced IPDR forensic logging for state cyber compliance.
Operational Challenges & Technical Solutions
Meeting high-profile government deadlines, carrier concurrency loads, and strict national cyber security mandates.
The Operational Challenges
Key constraints, bottlenecks & network hurdlesUnforgiving 7-Day Deadline
The previous vendor failed to deliver, leaving only 7 days before the official public Republic Day state inauguration.
Massive Simultaneous Concurrency
100,000+ commuters connecting across 2,000 outdoor APs generated thousands of radius authentication requests per second.
Critical Urban Cybersecurity Mandates
In India's financial capital, strict DoT compliance required real-time SMS identity verification and tamper-proof user session audit logs.
Fair Allocation Across 500+ Locations
Preventing individual users from monopolizing municipal bandwidth while granting equal 20-minute daily access per citizen.
The Indio Solution
Tailored architecture, controller features & managementRapid 7-Day Carrier OSS Deployment
Indio Cloud engineers commissioned the central cloud OSS/BSS, configured 2,000 AP policies, and validated billing in 7 calendar days.
High-Availability UniBox AAA Cluster
Clustered controller array dynamically distributed authentication loads across MTNL core switches with zero login bottlenecks.
TRAI OTP Gateway & IPDR Pipeline
Integrated national high-throughput SMS channels delivering instant OTPs alongside real-time IPDR browsing log archiving.
Automated 20-Min Quota & Monetization
Enforces 20 minutes of complimentary high-speed connectivity per day with automatic voucher recharge options for extended use.
Implementation Journey
Indio Networks executed an unprecedented 7-day carrier deployment across MTNL's core network, ensuring flawless live broadcast on Republic Day.
Seamless & Turnkey
Engineered for high availability, 7-day rapid execution, and centralized cloud monitoring.
Days 1-2: Core Architecture & MTNL Fiber Interconnect
Interfaced Indio Cloud Carrier OSS with MTNL data centers and configured high-concurrency UniBox AAA clusters.
Days 3-4: 2,000 AP Auto-Provisioning & Radius Mapping
Mapped all 2,000 outdoor APs across 70+ administrative circles onto Indio Cloud for automated configuration.
Days 5-6: SMS Gateway & TRAI IPDR Stress Testing
Simulated peak loads of 50,000 concurrent OTP authentications and validated regulatory session logging pipelines.
Day 7: Republic Day State Inauguration
Successfully went live across 500+ landmarks with 100,000+ citizens connecting on opening day with zero downtime.
Project Results & Business Value
The implementation of Indio Networks' solution delivered tangible performance gains, reduced operational overhead, and elevated user satisfaction.
Record Deployment
Complete carrier OSS/BSS and 2,000 AP setup completed in one week.
Daily Logins
Seamless authenticated public Wi-Fi access for Mumbai citizens.
Outdoor APs Live
High-density coverage across 500+ prominent city locations.
TRAI Compliance
Verified SMS/OTP onboarding and automated IPDR audit logging.
"Indio Networks accomplished the impossible by deploying a carrier-grade AAA and OSS/BSS platform across 2,000 outdoor access points in just 7 days. The launch was a flawless success, serving over 100,000 daily citizens with rock-solid stability."
Mumbai Smart City Project Directorate
Government of Maharashtra & MTNLProducts & Technologies Deployed
Enterprise-grade Indio Networks hardware, software controllers, and cloud management solutions deployed for this project.
Indio Cloud Carrier OSS/BSS
Carrier-grade multi-tenant OSS/BSS platform managing 2,000 AP policies, citizen quotas, and centralized analytics.
Explore CloudUniBox AAA Controller Cluster
High-concurrency virtualized controller array managing captive portals, OTP verification, and live session quotas.
Explore UniBoxDoT/TRAI IPDR Audit Pipeline
Automated forensic compliance engine logging MAC addresses, timestamps, and destination IPs for legal compliance.
Smart City Wi-Fi