A community WiFi platform built to bring affordable Internet access to places that traditional broadband can't easily reach.
Connectivity can change what a community can access, learn, and build. But extending the Internet to rural and underserved areas is not only a connectivity challenge. It is a deployment, affordability, management, and sustainability challenge.
Indio Connect brings together the technology and business model needed to operate community WiFi at scale, helping operators, local entrepreneurs, governments, and service providers deliver affordable Internet access across underserved communities.
Connecting a Community Takes More Than a Hotspot
A community WiFi network needs more than a hotspot. It requires reliable deployment, simple operations, user authentication, affordable access, and a sustainable business model. Operators need to manage the network remotely, local partners need a way to deliver connectivity, and users need a simple way to discover and access affordable Internet.
Indio Connect brings these pieces together in a single community WiFi platform.
When Traditional Infrastructure Isn't Practical
Remote communities often face a combination of low population density, difficult terrain, limited infrastructure, and high deployment costs. In these environments, traditional wired broadband can be difficult to extend economically.
WiFi provides a practical way to distribute connectivity across community spaces, while satellite, cellular, or other available backhaul technologies can provide the connection to the Internet.
Make WiFi Sustainable, Not Just Available
The biggest challenge for community connectivity isn't getting a hotspot online. It is keeping it running.
Indio Connect supports a multi-level operating model where operators, distributors, retailers, and service providers can participate in delivering connectivity. Its wallet-based transactions, commissions, data packs, vouchers, and micro-billing capabilities allow connectivity to become a service that can generate revenue throughout the ecosystem.
Super admin is the platform owner.
For privately hosted instances, super admin level is managed by platform owner.
Operators are the different tenants in the system.
Distributors manage multiple Retailer accounts and serve as the link between Operators and Retailers.
Retailers sell bandwidth to Customers as data packs and vouchers.
Customers buy bandwidth from the Retailer and enjoy the high-speed internet connectivity.
Super Admin
Level 1Super admin is the platform owner. For privately hosted instances, super admin level is managed by platform owner.
Operators
Level 2Operators are the different tenants in the system that control respective community network configurations.
Distributors
Level 3Distributors manage multiple Retailer accounts and serve as the link between Operators and Retailers.
Retailers
Level 4Retailers sell bandwidth to Customers in the form of customized data packs and vouchers.
Customers
End UsersCustomers buy bandwidth from the Retailer and enjoy high-speed internet connectivity.
Comprehensive Features
Scale management, user profiles, accounting, and security inside a single central dashboard.
Network Management
Deploy, provision, and monitor infrastructure hardware remotely.
- Indio & Third-party WAC
- Device Lifecycle Control
- Real-time Dashboards
- Zero Touch Provisioning
User Authentication
Secure access control, smart policies, and custom captive portals.
- WiFi-6 & 7 Profiling
- Smart User Policies
- User Group Control
- Custom Captive Portals
Partner Management
Hierarchical reseller trees, digital wallets, and split commissions.
- Distributor Hierarchy
- Digital Partner Wallets
- Split Commission Rules
- Partner Mobile Apps
- Consolidated Reports
Micro Payments
Flexible billing engines, digital/paper vouchers, and local ads.
- Custom Data Packages
- Micro Billing Engine
- Online Wallet Recharge
- Gateway Integration
- Paper & Digital Vouchers
- Promo Packs & Ads
Other Core Features
White-label panels, analytics suites, on-prem options, and APIs.
- User Support Ticketing
- White-label Panels
- On-Premises Options
- Interactive Ad Engine
- Rich Analytics Suite
- Open REST APIs
Platform Offerings
Indio Connect delivers dedicated platforms tailor-made for each link in the Wi-Fi supply chain.
Operator Management Dashboard
Hotspot operators gain access to a centralized management portal. Oversee multiple venues, customize captive portal splash overlays, set bandwidth limits, establish tariff plans, and monitor live IPDR session accounting log files to ensure complete national regulatory auditing compliance.
- AAA session tracking and billing history
- Integrated LDAP / Active Directory synchronization
- Deep data usage and revenue share analytics
Wholesale Distributor Portal
Coordinate decentralized distribution trees. Distributors can allocate credit amounts, generate physical voucher sheets in batches, register local retail shops, and track split commissions and payment payouts automatically.
- Hierarchical dealer management
- Credit balance transfer tools
- Commission settlements directly in wallets
Decentralized Retailer App
Local shop owners use a mobile app or mini web portal to sell internet packages. Easily recharge customer accounts, request credit topups from distributors, view historical daily earnings, and print paper voucher tickets via thermal bluetooth connection.
- Low memory-footprint, works on entry Android devices
- Bluetooth thermal printing support
- Instant payment receipt and validation
Self-Service Onboarding Portal
Guests connect to the community Wi-Fi network and are greeted with a customized captive portal page. Users can register using SMS OTP authentication, log in using social credentials, check remaining active balances, or purchase additional vouchers directly via mobile payment gateways.
- Seamless multi-vendor gateway redirects
- Ad placement integrations for extra monetization
- Adaptive layout, optimized for high speeds
Customer Success Stories
See how leading hospitality brands leverage Indio Networks to deliver exceptional connectivity experiences.
